Einstein Bros. Bagels

Tykia a month ago

The service was good, so I have no complaints about the staff. Unfortunately, the food was horrible. I got the $8 meal and wanted the hazelnut vanilla coffee, but the machine was out, so I had to settle for decaf dark roast. I also got the cinnamon bagel with egg, bacon, and cheese, and somehow the cinnamon bagel had more flavor than everything inside of it. The egg, bacon, and cheese were extremely bland. The service was fine, but the food definitely wasn’t worth it for me

Jamila Leary 2 months ago

I completed an online order and it was all messed up. I was directed to pick ut up on-the- 2go rack. The workers are attentive to customers but what difference does it make if your order was incorrect. I work 20 mins away so I didn't have time to drive back. Bummer because I really wanted my food.

Mark S 2 months ago

I went to Einstein Bagels for breakfast today and had the bacon, avocado, tomato sandwich with egg and cheese on pumpernickel. It was much, much better than I expected. My coffee was one of the better ones I’ve had in a while. When I walked in, two people greeted me cheerfully. The staff here provides excellent service and is exceptionally friendly. The music is gentle and upbeat, providing a great atmosphere for self reflection. It was a welcoming and happy experience for breakfast and I will definitely return soon.

Alicia 4 months ago

I am not a coffee drinker or cheese eater. Their menu for just an egg and bacon only with the bagel is the same price with cheese on it. I thought if there was no cheese on my sandwich the price would be a little less. Also they are promoting a breakfast deal bagel and coffee?? why don't tea drinkers never get the same deal or if their can be a substitution for the tea instead of coffee. Inquired with the associate taking the order I had to pay for the tea separate. Also all the tables were dirty, I had to go to the tea station grab some napkins and some water from the machine to wipe off my table so that my husband and I can sit and eat. Not a good experience 3 stars were a lot because for years I have been a fan.

Nicole 5 months ago

The bagels here are exceptional, but their customer service is severely lacking. I ordered a chorizo sunrise bagel only to find that the top of my bagel where the cheese salsa concoction was was very cold, while the rest of my bagel (and the inside contents) were still warm. I went inside to let them know because I was not about to eat a cold bagel when it should’ve been toasted. The girl with a pixie haircut and giant holes in her ears got sassy with me and said it’s cause the bagel was sitting on the counter for so long before I picked it up. I ordered my bagel, went outside for 2 minutes at most to grab some water, went inside and waited 2 more minutes for my bagel. If the bagel got cold because it was “sitting there”, the entire bagel should be cold, not just the top slice of my bagel. For a $8 bagel, if I say it’s cold, then it’s damn cold and should be remade how I want it. Genuinely this was about to be my 13th reason why. She needs to get fired or seriously retrained. I don’t know where she learned to be snarky to customers when their work space is completely open. If you’re gonna talk smack, say it to my face or don’t say it at all. Anyways the bagels are really good a